Live Web-Enabled Customer Service Representatives 24/7!
Live Web-Enabled Customer Service Representatives 24-7!
New England Call Center in Concord, New Hampshire offers the following services:
Telephone Answering Service
and Radio Dispatch
- of course!!
Email Management - your customers are using this means of contacting you more and more - how many opportunities are you missing? We can get your e-mail to you where you are, in a format to which you can respond immediately - even to your cell phone!
Website Help - for your customers visiting your web page with questions.
Order Taking - we can take your orders 24 hours a day!
Application & Claims - advertising a job, or have claims to be processed?
Appointments and Reservations - we can take them for you!
Safety Check-In Service - if you have people in the field or real estate agents with clients, we can provide safety check-in and follow-up service!
How to cover the telephones when you are out of the office, in meetings or on the road?
Emergency Response/Emergency Phone Tree - in an emergency or major weather event, you need to broadcast information to your customers and employees -we
can do it!
Business Continuity Planning and Support - we can help you with disaster recovery and facilitate your business continuity plan with our personnel and facilities.
Advertising, Sales, Membership Promotion Response - are you running a big advertising campaign or regular advertising, which generates many customer calls? We can handle it!
Alarm Monitoring, Appointment Reminders
- we offer many other services!
NECC uses state-of-the-art equipment, operated through our UPS system - all to ensure uninterrupted service to you during power outages or emergencies.
Your messages can be sent to you via cell phone, email, fax, text message, or held for you to pick up. We archive your messages for years to meet your legal requirements!
Please call now to start your service - you have everything to gain - nothing to lose!!
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New England Call Center - A Leader In The Industry!
We utilize state-of-the-art computer technology and enhanced network features to ensure we process calls in a professional manner to meet the specific needs of our clients.
We are totally committed to your complete satisfaction with our service!
Call New England Call Center Today!